01 · Logistics as a service · Ground

First & last mile

Scheduled pickups with cargo inspection at origin. Delivery with appointment scheduling, proof-of-delivery capture, and exception management.

Door-to-door Pickup Delivery Drayage

Smartports advantage

Smartports eliminates the blind spots where most shipments fail: the first and last mile. Our first-mile service begins at the shipper’s loading dock - with scheduled pickups, cargo inspection, and photographic documentation before goods ever reach a port.

On the last mile, we coordinate delivery to the consignee’s facility with appointment scheduling, proof-of-delivery capture, and exception management. This means seamless connectivity from any origin point directly to distribution centres, manufacturing plants, or retail locations wherever your operations are based.

Key capabilities

Pickup

Scheduled pickups

Coordinated collection from shipper premises with pre-arranged time windows, cargo inspection, and photographic documentation at origin.

Delivery

Appointment delivery

Last-mile delivery with consignee appointment scheduling, real-time ETA updates, and proof-of-delivery capture including signatures and photos.

Exceptions

Exception management

Automated alerts and resolution workflows for delivery failures, refused shipments, and access issues. Every exception documented and escalated.

Drayage

Drayage coordination

Port-to-warehouse, warehouse-to-port, airport-to-warehouse, and warehouse-to-airport movements coordinated with terminal gate times, airline cut-offs, and customs clearance schedules.

Security

AEO certified trucking capacity

Dedicated fleet of AEO-certified carriers ensuring secure, compliant ground transport across the supply chain. Vetted operators with full traceability, GPS monitoring, and adherence to trusted-trader security standards.

Yards

Container yard network

Strategically located container yards that control inbound and outbound cargo flow from terminal - ensuring on-time gate-in for outbound shipments (first mile) and timely gate-out for inbound cargo (last mile).

Complete the chain

From loading dock to final delivery - every mile tracked, documented, and managed.

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