Smartports global privacy policy
This Privacy Policy describes how Smartports LLC, together with its subsidiaries, affiliated operating entities, and authorized agents operating within the Smartports Global Network (collectively "Smartports", "we", "our", or "the Company") collects, processes, stores, transfers, and protects personal data in connection with its global logistics, supply chain, financial coordination, and digital platform services.
Smartports operates through a global ecosystem of logistics, financial, and infrastructure partners. In each market, services may be delivered through:
- a locally incorporated Smartports subsidiary, or
- an authorized affiliated operating partner within the Smartports Global Network.
This Privacy Policy applies globally to all Smartports operations, including all subsidiaries, affiliates, agents, and digital platforms.
Where required by local law, additional jurisdiction-specific privacy disclosures may apply.
1. Corporate Structure and Data Controller
The primary data controller for global Smartports operations is:
Smartports LLC
Smartports operates internationally through:
- Smartports subsidiaries
- affiliated operating companies
- authorized agents within the Smartports Global Network
Each operating entity may process personal data necessary to deliver logistics, financial coordination, and platform services within its jurisdiction.
Example of an operating entity: Smartports & Logistics Worldwide S. de R.L. de C.V., Mexico City, Mexico.
2. Scope of This Policy
This Privacy Policy applies to personal data processed through:
- Smartports websites
- Smartports logistics platforms
- Shipment tracking systems
- Supply-chain analytics tools
- Business relationships with clients and partners
- Logistics operations
- Customs coordination
- Employment and recruitment
- Communications with Smartports personnel
- Events, marketing and networking activities
3. Categories of Personal Data
Smartports may process the following categories of personal data:
Identification Data - Name, Company name, Position or professional title, Government identifiers where legally required
Contact Data - Email address, Telephone number, Business address, Communication preferences
Professional Data - Employment details, Company affiliation, Professional credentials
Financial and Transaction Data - Payment details, Banking information, Billing records, Transaction histories
Logistics and Shipment Data - Bills of lading, Customs documentation, Shipment instructions, Cargo documentation linked to identifiable individuals
Technical and Platform Data - IP addresses, Device identifiers, Browser and system information, Authentication logs
Usage and Analytics Data - Platform usage metrics, Operational analytics, Service interaction records
4. Sensitive Personal Data
Smartports may process sensitive personal data when necessary for operational or regulatory purposes, including:
- Financial information
- Biometric identifiers used for secure facility access
- Identity verification information
- Security camera recordings
- Regulatory compliance documentation
Sensitive data is processed only where required and subject to applicable legal safeguards.
5. Purposes of Data Processing
Smartports processes personal data for the following purposes:
Logistics Service Execution
Coordinating transportation, Managing shipments and cargo documentation, Providing real-time shipment tracking
Contractual Operations
Client onboarding, Contract administration, Billing and invoicing
Compliance and Regulatory Obligations
Customs compliance, Sanctions screening, Anti-money laundering compliance, Trade compliance monitoring
Platform Operations
Operating Smartports digital logistics platforms, System monitoring and security, Platform functionality improvements
Security and Risk Management
Fraud detection, Operational security monitoring, Cybersecurity incident response
Business Communications
Customer relationship management, Industry updates, Service announcements
Data Analytics and Optimization
Supply chain analytics, Operational efficiency analysis, Predictive logistics optimization
6. Legal Basis for Processing
Depending on applicable law, Smartports processes personal data based on:
- Performance of a contract
- Compliance with legal obligations
- Legitimate business interests
- Consent of the data subject
- Protection of vital interests
- Regulatory requirements
7. Data Sharing and Recipients
Smartports may share personal data with the following categories of recipients:
Logistics Infrastructure Partners - Shipping lines, Airlines, Trucking companies, Rail operators, Port authorities, Terminal operators
Professional Advisors - Legal advisors, Auditors, Consultants
Financial Institutions - Banks, Insurance providers, Payment processors
Technology Providers - Cloud computing providers, Data analytics providers, Platform service providers
Regulatory Authorities - Customs authorities, Government agencies, Law enforcement authorities when legally required
8. Sub-Processors and Third-Party Service Providers
Smartports engages third-party service providers ("sub-processors") to support its operations, including providers of:
- Cloud infrastructure
- Cybersecurity services
- Enterprise software
- Communication systems
- Analytics platforms
Smartports ensures that all sub-processors are contractually bound to implement appropriate data protection safeguards.
9. International Data Transfers
Because Smartports operates globally, personal data may be transferred across multiple jurisdictions including:
- North America
- Europe
- Latin America
- Asia
- Other regions where Smartports partners operate
Where required, Smartports implements safeguards such as:
- Contractual data protection clauses
- Regulatory transfer mechanisms
- Security and confidentiality protections
10. Data Retention
Personal data is retained only for as long as necessary to:
- Fulfill contractual obligations
- Comply with legal and regulatory requirements
- Resolve disputes
- Maintain operational records
Retention periods may vary depending on legal requirements applicable to shipping documentation, financial transactions, and trade compliance records.
11. Data Security
Smartports maintains robust security controls including:
- Encryption technologies
- Secure cloud infrastructure
- Access control systems
- Multi-factor authentication
- Cybersecurity monitoring
- Incident detection and response protocols
12. Artificial Intelligence and Analytics Processing
Smartports may utilize artificial intelligence and advanced analytics to improve logistics operations, including:
- Shipment routing optimization
- Demand forecasting
- Operational performance analysis
- Anomaly detection in logistics flows
Where AI systems process personal data, Smartports ensures that appropriate safeguards and oversight mechanisms are implemented.
13. Cookies and Tracking Technologies
Smartports websites and platforms may use cookies and similar technologies to:
- Improve website performance
- Analyze platform usage
- Maintain session security
- Enhance user experience
Users may manage cookie preferences through browser settings.
14. Data Subject Rights
Depending on applicable privacy laws, individuals may exercise rights including:
- Access to personal data
- Correction of inaccurate data
- Deletion of personal data
- Restriction of processing
- Objection to processing
- Data portability
Requests may be submitted to Smartports through the contact information below.
15. Data Breach and Incident Response
Smartports maintains procedures for identifying and responding to data security incidents. Where required by law, Smartports will notify relevant authorities and affected individuals of any data breach involving personal data.
16. Updates to This Policy
Smartports may update this Privacy Policy periodically to reflect changes in legal requirements, operational developments, technological improvements, and evolving privacy practices.
The most recent version will always be available at: www.smartports.app/privacy-policy
17. Contact Information
For questions regarding this Privacy Policy or personal data processing: